When does the guest see the Wi-Fi?

When check-in is approved, by you after checking the documents or automatically if you've switched on automatic approval. Before that, it doesn't even reach their phone.

Does the guide translate itself?

You translate it yourself in one click, text by text. It costs AI credits (2 per language for guidebook sections) and every language stays editable by hand. The portal interface is already in 16 languages, while the FAQs and service names stay in Italian.

Does the guest have to download an app or a PDF?

No. The guide is in the online check-in portal, the same link as the booking, and opens in the phone's browser. The link stays active until 7 days after check-out.

Does Lobby Boy use the guide?

Yes. The portal's AI concierge answers guest questions with the information from the guide, the FAQs and the neighborhood, in the guest's language. Wi-Fi and codes stay out of its answers until check-in is approved.

Can I add photos and videos to the guide?

Guidebook sections are text. Photos and a short video, up to 20 MB, go in the access instructions, where they're most useful.

The house guide lives on your guest's phone

After online check-in, guests find Wi-Fi, house rules, appliances and the neighbourhood in the portal, with no app and no PDF to send. Wi-Fi only shows up once you've approved the check-in.

Try free for 14 days

At a glance

Checked against the product on 17 October 2026.

Plans: Check-in, PRO and ULTRA
Cost: Included, while translations use AI credits
Portal languages: 16, and your texts translate in one click
Neighborhood: Places on a map, with category and distance

What is Digital guidebook?

Doorling's digital guidebook is the part of the guest portal that opens after online check-in and brings together everything about the house and the neighbourhood, on your guest's phone, with no app and no PDF to send.

You fill in Wi-Fi, house rules, appliance instructions, emergency contacts and any free-form sections you need just once, such as “Getting here” or “Recycling”. In the neighbourhood section you add restaurants, transport, the pharmacy and other useful spots, and guests see them on a map with their distance from the property.

Every text translates into the portal's other 15 languages in one click and stays editable language by language. Wi-Fi only unlocks when check-in is approved, by you or automatically if you've switched that on.

What you get with Digital guidebook

Wi-Fi name and password, copied with one tap
House rules, appliance instructions and emergency numbers to call with one tap
Free-form sections to explain how to get there, how recycling works or what you recommend
The neighbourhood on a map, with categories and distance from the property
Texts translated in one click and fine-tunable language by language
Lobby Boy, the portal's AI concierge, answers guests' questions using the information in the guidebook

What you stop doing with Digital guidebook

~~Sending and resending the house PDF to every guest~~
~~Answering the same Wi-Fi and parking questions every time~~
~~Updating the laminated sheet pinned up in the house~~
~~Translating instructions by hand for foreign guests~~

How Digital guidebook works

You fill in the guide
In the property page, enter Wi-Fi, rules, appliances, emergencies and the sections you need.
Add the neighbourhood
Restaurants, transport, the pharmacy and other useful places nearby, with addresses and tips.
You translate in one click
One click per text, then you fine-tune any language you like by hand.
The guest opens the guide
Once check-in is done, they find it in the portal. Wi-Fi appears when you approve it, or automatically if you've switched that on.